Delivery Details

Where do we deliver?

United Kingdom

We deliver to UK Mainland, Northern Ireland and Non-Mainland (The Channel Islands, The Scottish Isles, The Isle of Man and The Scilly Isles).


You can pick up your order from Shop Rugby, Cardiff by using our Click and Collect Service (Cardiff, CF10 1AY)

We deliver to Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden and Turkey.

Rest of World
Argentina, Canada, Hong Kong, Japan, Singapore and the USA.

We dispatch to Europe and Rest of World via Royal Mail's International Track and Signature service.

How do we deliver?

We currently use Royal Mail and you can choose from the following options:

Royal Mail 2nd Class - Delivery in 2-3 working days including Saturday

Royal Mail 1st Class - Aims to deliver next working day including Saturday (not guaranteed)

Royal Mail Special Delivery Guaranteed™ 1pm  - Delivery before 1pm on next working day - signature required

Royal Mail International Tracked and Signed -  Aims to deliver to Europe within 3-5 working days and worldwide within 5-7 working days

How much will my delivery cost?

£0.00     - Click and Collect
£3.49     - Royal Mail Signed For™ 2nd Class
£4.99     - Royal Mail Signed For™ 1st Class
£8.00     - Royal Mail Special Delivery Guaranteed™ 1pm
£15.00   - Royal Mail International Tracked and Signed

Christmas 2019

Last recommended posting date

Royal Mail 2nd Class Signed For - Tuesday 17th December

Royal Mail 1st Class Signed For -  Tuesday 17th December

Royal Mail Special Delivery Guaranteed - Thursday 19th December

Europe - Monday 9th December

Rest of the World - Tuesday 3rd December 

Christmas Returns

Our returns policy is also extended for two weeks after Christmas until Wednesday 8th January 2020 (The standard terms and conditions still apply)

How soon will my item be dispatched?

We offer same day dispatch on items ordered before midday Monday to Friday. 

  • Orders exceeding 2kg may incur an additional charge or be split into separate parcels. We will contact you if this is the case before we dispatch your goods. This may cause your orders to be delayed
  • Orders placed on the weekend on a bank holiday or after midday will be dispatched on the next working day

For more information, please contact us at